February 9th 2020 06:27 PM
Follow these steps to get your Smart Oil Gauge connected:
Start by checking that the batteries are seated
properly. Slide open the battery box, take the batteries out, put them back in, and
turn the device back on. You should briefly see a red light illuminate
deep down inside of the device.
- Verify that the WiFi password will be accepted on your
phone. Go to Settings>>WiFi on your phone, then choose the network
you’re connected to. Click on the network and hit ‘Forget this network’.
Then, rejoin the network and type in the password. If it rejoins
successfully, go to step 3.
- Follow the instructions in the app to add a sensor to
your account. Type in the password for your WiFi network when prompted,
and hit continue.
Press the button twice just like the Mickey Mouse hand.
Look for the red light – it should come on once after the first button press, then two more times after the second button press. If it does, press continue. If not, turn the
device off then on, wait 5 seconds, and try pressing the button again like
the Mickey Mouse hand, then hit continue.
If configuration still fails, please follow the
alternate setup method at the bottom of this page.
Can't see your WiFi Network listed in the app?
When configuring the Smart Oil Gauge onto your home's WiFi network, the app will display the WiFi network that your device is connected to in the app. You must enable location services for this WiFi network to appear. This is an Android and iOS requirement - we don't actually use your location other than to display the WiFi network.
My phone says 'Must Connect to 2.4 GHz network'
If your router broadcasts two frequencies (2.4 GHz and 5 GHz), you may need to isolate the 2.4 GHz network to connect the Smart Oil Gauge. GOOD NEWS: you should not need to make any changes to your router. Just follow one of these two steps:
- If your router broadcasts two frequencies with different names (For example, Home-2.4 and Home-5G), just simply disconnect from Home-5G and connect just to Home-2.4.
- If your router only broadcasts one network name, you may need to use the 'Alternate Setup Method'. The alternate setup method isolates the 2.4 GHz band and will allow you to connect the Smart Oil Gauge.
Alternate Setup Process
Follow this process if you are unable to connect your Smart Oil Gauge using the in-app setup method. This is sometimes required with Orbi Mesh Networks, Eeros Routers, or other mesh network systems.